Terms of Service

1. What Bankerdeck does

Bankerdeck generates and edits PowerPoint presentations from your instructions and from documents you upload. You keep ownership of everything you upload and everything the service produces for you.

2. Accounts

You must verify your email address to activate your account. You are responsible for activity under your credentials. Accounts are organisation-scoped: anyone you invite into your organisation can see that organisation’s decks and documents.

3. Credits: how charging actually works

These are the mechanics the software enforces, not a summary:

• Actions are priced in credits. A deck build costs 20, an edit 5, a question 1, a document upload 1. Deterministic edits that require no AI model are free, as are exports of a deck you already paid to build.
• Credits are deducted before the work starts, not after.
• If an action fails, its credits are returned automatically. You are not charged for our errors, timeouts or outages.
• Each paid plan includes a monthly credit allowance. That allowance resets at the start of each billing period and does not roll over.
• Credits you purchase in top-up packs never expire and carry over indefinitely while your account is open.
• Credits have no cash value and are not transferable between organisations.

4. Payment and cancellation

Subscriptions bill monthly in advance through Stripe; we never see or store your card details. You may cancel at any time and will retain access until the end of the period you have already paid for. Cancelling does not delete your data.

5. Refunds

See the Refund Policy, which forms part of these terms.

6. AI-generated content

Decks are produced by large language models. Output can be wrong. Figures, dates, names, market data and any other factual claim must be checked before you rely on them or show them to a client. Bankerdeck is a drafting tool, not a source of financial fact, and nothing it produces is financial, legal or investment advice. You are responsible for what you distribute.

7. Acceptable use

You agree not to use Bankerdeck to:

• break the law or infringe someone else’s rights;
• upload material you have no right to upload;
• generate deliberately deceptive or fraudulent material;
• attempt to breach, overload or reverse-engineer the service.

8. Availability

The service is provided “as is”, without an uptime guarantee. We may change or discontinue features, and will give reasonable notice of material changes to paid functionality.

9. Liability

To the extent the law allows, our total liability for any claim is limited to the amount you paid us in the twelve months before it arose. We are not liable for indirect or consequential loss, including lost profits or lost business arising from reliance on generated content.

10. Changes

We may update these terms. Material changes will be notified by email to the address on your account before they take effect.

11. Contact

Questions about these terms: support@bankerdeck.com.